Tickets are available for booking through this website or at the entrance (unless we are at capacity). Tickets purchased on unauthorized websites or through scalpers will not be honored.

Tickets can be purchased at the door, although we do recommend purchasing them online if possible to ensure the time slot you’re looking to attend isn’t sold out!

DIRECTIONS: We are located at 600 Decatur Street on the second floor of The Shops at Jax Brewery.

PARKING: Premium Parking offers parking directly across the street at 500 Decatur Street (The Jax Lot/lot P401). Enter at the corner of Decatur Street and Toulouse.

BUS PARKING: The nearest bus parking is the 300 block of Bienville Street, between Decatur Street and the river. Buses are not allowed in the French Quarter.

The experience should typically last between 45 and 60 minutes.

Yes, we are wheelchair accessible. There are a few rooms with slanted floors that are not as accessible but those can be bypassed on your visit.

As stated in our Terms & Conditions, all tickets are final sale and non-refundable. Additionally, merchandise items cannot be exchanged.

No, animals are not allowed inside the museum, except for service animals.

No, food and drinks are not allowed in the museum.

Tickets are not required for children who are ages four and younger. They can enter MOI for free!