Tickets are available for booking through this website or at the entrance (unless we are at capacity).

Tickets can be purchased at the door, although we do recommend purchasing them online if possible to ensure the time slot you’re looking to attend isn’t sold out!

DIRECTIONS: We are located at 600 Decatur Street on the second floor of The Shops at Jax Brewery.

PARKING: Premium Parking offers parking directly across the street at 500 Decatur Street (The Jax Lot/lot P401). Enter at the corner of Decatur Street and Toulouse.

BUS PARKING: The nearest bus parking is the 300 block of Bienville Street, between Decatur Street and the river. Buses are not allowed in the French Quarter.

The museum experience typically takes between 45 and 60 minutes, but there is no time limit, so you are welcome to explore at your own pace.

Yes, we are wheelchair accessible. There are a few rooms with slanted floors that are not as accessible but those can be bypassed on your visit.

Ticket and merchandise purchases are non-refundable. If you are unable to make your reservation time, we are more than happy to reschedule you to a new date.

No, animals are not allowed inside the museum, except for service animals.

No, food and drinks are not allowed in the museum.

Tickets are not required for children who are ages four and younger. They can enter MOI for free!

Ticket allocation and rescheduling are subject to local policy and availability and usually require at least 24 hours’ notice prior to the event date. Click the manage booking link on the upper right of your confirmation to reschedule your visit or add additional tickets. For any questions, concerns, or disputes, you agree to contact us in a timely manner at the following: [email protected]

Complimentary admission is available exclusively to teachers and educators with valid school IDs. Teachers and educators are eligible for one complimentary admission per year. This offer is valid for walk-in visitors only. Please present your valid school ID upon entry.